We are committed to conducting our business in an environmentally sustainable manner. With our focus on the sale, marketing and distribution of products, a significant part of our environmental impact results from warehousing, transport and logistics, and business-related travel.
DKSH encourages employee engagement in green issues. For example, a staff-led office waste taskforce launched at our Swiss headquarters in 2018. And in China, the company organized activities for World Environment Day.
Ensuring energy efficient distribution centers
“Our clients expect DKSH to achieve operational excellence in all areas, including environmental performance. As part of this, we look for strong environmental credentials when selecting new sites to lease. Our newer distributions centers in Hong Kong and Singapore have an environmental management system in place that is certified to ISO 14001:2015. In addition, these distribution centers were also awarded LEED (Leaders in Energy Efficient Design) certificates at gold and platinum levels. Whenever we choose new sites, we carefully specify our needs and choose energy efficient air conditioning, ventilation and lighting systems as well as window coverings that reduce solar heat gain. We fit out the building with energy efficient equipment and are increasingly switching to battery-powered material handling devices instead of fuel operated. Both our Hong Kong and Singapore distribution centers use LED lighting controlled by sensors to ensure lights are only on when needed. We have also been working to upgrade lighting to LEDs in selected distribution centers over the past few years.
To ensure these buildings reach their energy efficiency potential during day-to-day operations, our qualified facilities and Health, Safety and Environment teams monitor core mechanical and electrical systems and proactively seek further efficiency improvements. By doing so, our distribution centres remain safe and pleasant places to work.”
Brian Lui, Senior Executive Manager, Center of Excellence, Supply Chain Management
Rolling out mobile printers to save paper in Thailand
At DKSH Thailand, various teams have been working to reduce the amount of paper used for printing receipts and invoices. The Supply Chain Management team has enabled tax invoicing to be more customizable, so each customer only receives the number of printed copies they really need. The Taxation team are developing an e-tax invoice which can be emailed to customers, further eliminating the use of paper. Another initiative is the “Mobile Printers for Collectors” project, which reduces the number of forms that must be printed in advance and carried around by the salesperson, instead replacing these with a handheld device which can print a small receipt off a roll.
“In 2019, we launched the “Mobile Printers for Collectors” initiative to reduce paper waste and time spent on administrative tasks in Business Unit Healthcare. As part of their sales and marketing activities, our specialists regularly visit customers such as medical channels and pharmacies. Previously, upon delivery of ordered goods, they provided invoices and receipts pre-printed on standard paper. All these papers had to be printed, carried around and stored. This process was neither environmentally friendly nor efficient, therefore we looked into better options. Strengthening our commitment to sustainability, we added mobile printers to the tablets we use for running the mobile collector. This mCollector program records the transaction and the mobile printers now produces a small collection note and summary receipt for customers. Over the next three years, this initiative will reduce the amount of paper used for these activities by 60 percent. We are pleased about this progress and are working on several new initiatives for the years to come.”
Carl Johan Soderstjerna, Head Country Management and Country Finance Manager, DKSH Thailand